Responsible Gaming

1. Our Commitment to Responsible Gaming

At Westace Casino, we strive to provide our players with a safe, enjoyable, and responsible gaming environment. Gambling should always be a form of entertainment. However, we understand that for a small percentage of players, gambling can become a problem. We are committed to preventing gambling-related harm and supporting you in maintaining control over your gaming behavior.

2. Protection of Minors

It is strictly prohibited for individuals under the age of 18 to create an account or play on our website. To ensure the protection of minors, we implement the following measures:

• Strict Age Verification: Every player must prove their age and identity when creating an account.
• Account Closure: If we discover that an account belongs to a minor, it will be immediately and permanently closed, and any winnings will be forfeited.
• Parental Control: We advise parents to use filtering software (such as Net Nanny or CyberPatrol) to prevent minors from accessing gambling websites.

3. Player Tools

To help you gamble responsibly, Westace Casino offers various limits and features that you can set yourself within your account:

• Deposit Limits: Determine the maximum amount of money you can add to your account per day, per week, or per month.
• Loss Limits: Restrict the amount you can lose over a certain period. This helps you stick to your budget.
• Session Limits (Playing Time): Set the maximum number of minutes or hours you can play continuously before being automatically logged out.
• Cooling-off Period (Time-out): Need a short break? You can temporarily block your account for a period of 24 hours, a week, or a month.
• Self-Exclusion: If you feel that you no longer have control over your gambling, you can exclude yourself from our services for a longer period (minimum of 6 months) or permanently.

4. Signs of Gambling Problems (Self-Assessment)

It is important to keep a critical eye on your own gaming behavior. Be honest with yourself and answer the following questions to see if gambling is becoming a problem for you:

• Are you spending more time or money on gambling than you can actually afford?
• Do you ever borrow money or sell possessions to finance your gambling?
• Do you often gamble to try and win back previous losses ("chasing losses")?
• Is your gambling behavior affecting your work, studies, family, or relationships?
• Have you ever lied to your friends or family about how much you gamble?
• Do you feel depressed, stressed, or anxious as a result of your gambling behavior?

If you answered "yes" to one or more of these questions, we strongly advise you to pause playing and seek professional help.

5. Independent Help and Support

You are not alone. If you or someone you know is experiencing problems due to gambling, there are various independent and anonymous organizations that offer free help, advice, and support:

• Gambling Therapy: A global service providing free practical advice and emotional support for anyone affected by problem gambling.
• GamCare: Provides information, advice, and support for anyone affected by gambling harms.
• Gamblers Anonymous: An international community of men and women who share their experience, strength, and hope with each other to solve their gambling problem.